Fodor’s Expert Review
Ship Overview
Insider Take
Best For People Who Want
A subdued classical style of cruising on a reasonable priced mid-size ship; large cabins and staterooms with private verandas; non-smoking dining areas; ample breakfast and luncheon buffets, free ice cream salons with tasty toppings.Read More
Should Be Avoided By People Who Prefer
A high-energy ship; lots of singles looking to meet; single, open seating dining.
Onboard Experience
As you board these ships, a beaming Indonesian or Filipino staff member in white gloves greets you delightedly and then shows you to your quarters. Many of the most fondly recalled elements of the classical style of cruising are unmistakably alive and well here. You’ll find no feverish singles action here, and the casino closes at an hour that will horrify some high-rolling insomniacs. What you will find is a palpable reverence for culture, art, and antiques, and lots of fresh flowers. If large cabins with private verandas, ballroom dancing and bridge float your boat, these, moderately-priced premium cruises may well be the boats to float it.
Statendam is fully subscribed to Holland America’s “Signature of Excellence” program of enhancements to nearly every area of the ship. New features include tableside waiter service at dinner in the Lido, a new Culinary Arts Program with show kitchen for demonstrations and classes, expansion of spa and fitness facilities, upgraded Club HAL Kids Centers, and new shore excursions. The Explorations Cafe is a combination library, Internet center, music listening area and sidewalk cafe. Staterooms now offer the best mattresses and duvets sold in Europe, flat screen TVs, and DVD players. There’s early boarding and a choice of four dinner seatings.
Decor
Warm colors graced by antiques and reproductions with subdued lighting in cocktail lounges. Marble and luxurious fabrics are ubiquitous.
Public Rooms
Statendam may lack the breathtaking atria typical of other ships built in the 1990s, but it is remarkably easy to find your way around. The large Ocean Bar, with sea views by day and romantic lighting at night, is the most popular spot for pre- and post-dinner cocktails, though it gets serious competition from another cozy lounge, the sing along piano bar. The 89-seat Explorer’s Lounge offers a string quartet or a harpist performing light classical favorites in the evening.
The glamorous two-story main dining rooms, framed with floor-to-ceiling windows, feature a dramatic staircase and a classical trio holding forth demurely from a perch on the top level. Just outside the second level, ladies will find a wonderful, spacious powder room with ocean views.
The main show lounge has two floors and a wide stage, with comfortable seating, though sight lines from the balcony are partially obscured. There is a large dance floor in front of the stage and the onboard 9-piece orchestra plays pre-dinner dance music nightly. The Crows Nest observation lounge, with its 320-degree view, is the perfect place from which to watch your departure from port; at night it becomes the shipboard “disco” dance room. The beautiful wood-paneled library has etched glass doors, comfortable chairs and ottomans, an inlaid marble table, and excellent reference and travel book sections. The nearby card room can simultaneously accommodate four dozen players.
One sour note: The library requires a $25 deposit of anyone wishing to borrow a book.
Entertainment
The main lounge presents variety shows, a lavish Broadway-style revue and an energizingly fervent dance production. There’s a jazz quartet in the Ocean Bar and fresh hot popcorn in the Wajang Theater, where you can see first-run films every afternoon and evening.
Children’s Facilities
Younger passengers are kept diverted with supervised Club HAL crafts, parties, and games for three age groups 5-8, 9-12 and 13-17, with the number of counselors allotted to each cruise dependent on the number of younger voyagers. Many children find Holland America’s planned activities severely humdrum. The restaurant offers a children’s menu. Baby-sitting is available at sea for $7.50 per child per hour.
Cuisine
Cuisine varies a great deal from dish to dish, ranging from flavorless to divinely prepared and cooked; desserts generally score well with most people, while meat and fish may be over-cooked or arrive luke warm. Some of the most interesting meals occur at the buffet, when various ethnic cuisine is featured served. Watch for the seafood buffet where you might find delicious crab claws available by the plateful.
Restaurants
There are tables for two, four, six and eight in the opulent two-level Vista Dining Room, which benefits from sea views and a romantically twinkling, fiber optics-lit ceiling, Rosenthal china, sparkling crystal, and crisp linens. There are four dining seatings – 5:45 p.m., 6:15 p.m., 8:00 p.m. and 8:30 p.m. Casual breakfast, lunch, dinner, and midnight buffets featuring ethnic cuisine are served in the Lido restaurant adjacent to the pool.
The cozy, intimate Pinnacle Grill specializes in the ingredients of the Pacific Northwest. Its dedicated galley includes 1600-degree grill. Bulgari china, unique holloware and a dedicated service staff enhance the elegant atmosphere, as too does the wine list, which features several California and Washington vintages not offered in the main dining room. Reservations are required and there is a $20 service charge.
Twenty-four-hour room service is very efficient, and between meals you can order from a large list of snacks, salads and sandwiches. At mealtimes, you can order from the same menu those in the dining room are perusing.
Service
Holland America’s Indonesian and Filipino crew is warm and gracious, though not always as fluent in English as American and British passengers might prefer. Speak slowly and make sure they understand what you need, because they can be too polite to ask you to repeat yourself.
Tipping
For years Holland America was known for its no-tipping policy, intended to make passengers believe that staff were doing it for love, rather than money. (Yeah, right.) Nowadays, though, gratuities of $10.00 per person (including children) are automatically added daily to the shipboard account for dining and stateroom service. Visit the front desk to adjust that amount. That a 15 percent service is automatically added to bar bills should surprise no one.
Cabins
Aboard the Statendam you’ll find some of the largest cabins afloat, all beautifully appointed with handsome fabrics and attractive art. Standard inside cabins are 182 sq. feet, while outside staterooms are 197 sq. feet, with enough closet and drawer space for the serious traveler. Balcony cabins offer considerably more interior cabin space than you might expect. The Penthouse suites with private verandahs are a huge 1,100 square feet, and include wonderful amenities. The 563-square foot suites, ultramodern with large private verandahs, are nearly as grand. The 120 deluxe category A and B cabins are 284 square feet (including verandah), each with VCR, minibar, and sitting area. There are whirlpool tubs in the bathrooms.
Stateroom amenities include bathrobes, a complimentary fresh fruit basket on arrival, stainless steel ice buckets and serving trays for use with in-cabin beverages and massage shower heads in every bathroom. For Deluxe Verandah and Penthouse Suite passengers, concierge service is available in the Neptune Lounge, a private retreat where they can relax, read and socialize.
The outside cabins on the Lower Promenade Deck have pedestrian walkways (and thus, at least intermittently, pedestrians) between their occupants and the ocean. While special reflective glass precludes said pedestrians from peeking in during the day, at night you have to close your curtains.
Fitness/Spa
These ships all have large spa and windowed Ocean Spa gyms attractive enough to make even the most determinedly sedentary want to come in. The sauna/steam rooms, segregated by gender, are impossible to fault. Way up top is a jogging track, isolated from cabins and other activities to spare non-joggers the sound of thundering hooves. On the deck, comfortable striped cushions line a large pool covered by a retractable dome on Lido Deck, just the thing for rainy days in Alaska. The Dolphin Bar, with umbrellas and wicker chairs, is an unbeatable spot for a late afternoon drink and snack after a visit ashore.
Attire
On the two weekly formal nights, half the men opt for dark suit rather than renting a tuxedo. Casual on these ships means comfortable, but T-shirts, jeans, swimsuits, tank tops and shorts are all forbidden in the dining rooms and public areas.
Ship Overview
Launched in 1993, Statendam introduced the Statendam- or S-class of Holland America Line ships. Historical Dutch life and exploration is the theme of the ship’s art, which features more than $2 million worth of art and rare artifacts. A highlight is a pair of gilded bronze monkeys stationed outside the Piano Bar; maritime art includes interesting maps and charts as well as a series of oil paintings of Holland America ships painted by world-renowned marine painter Captain Stephen J. Card.
The sister ships included in the S- or Statendam-class retain the most classic and traditional characteristics of Holland America Line vessels. Routinely updated with innovative features, including Signature of Excellence upgrades, they combine all the advantages of intimate, midsize vessels with high-tech and stylish details.
At the heart of the ships, triple-deck atriums graced by suspended glass sculptures open onto three so-called promenade decks; the lowest contains staterooms encircled by a wide, teak outdoor deck furnished with padded steamer chairs, while interior, art-filled passageways flow past lounges and public rooms on the two decks above. Either reach the lower dining room floor via the aft elevator, or enter one deck above and make a grand entrance down the sweeping staircase.
Holland America Line has enjoyed a distinguished record of traditional cruises, world exploration, and transatlantic crossings since 1873—all facets of its history that are reflected in the fleet’s multimillion-dollar shipboard art and antiques collections. Even the ships’ names follow a pattern set long ago: all end in the suffix dam and are either derived from the names of various dams that cross Holland’s rivers, important Dutch landmarks, or points of the compass. The names are even recycled when vessels are retired, and some are in their fifth and sixth generation of use.
Noted for focusing on passenger comfort, Holland America Line cruises are classic in design and style, and with an infusion of younger adults and families onboard, they remain refined without being stuffy or stodgy. Following a basic design theme, returning passengers feel as at home on the newest Holland America vessels as they do on older ones.
- 10 passenger decks
- specialty restaurant, dining room, buffet, pizzeria
- Wi-Fi, safe, refrigerator, DVD
- 2 pools (1 indoor), 2 children’s pools
- fitness classes, gym, hot tubs, spa
- 9 bars, casino, dance club, library, showroom, video game room
- children’s programs
- dry cleaning, laundry facilities, laundry service
- Internet terminal
- no-smoking cabins
WHAT YOU SHOULD KNOW
What to expect on board
Staterooms & Cabins
Staterooms are spacious and comfortable, although fewer of them have private balconies than on newer ships. Lanai cabins, with a door that directly accesses the promenade deck, were added to Maasdam and Veendam during the ships’ latest upgrades. Every cabin has adequate closet and drawer/shelf storage, as well as bathroom shelves. Connecting cabins are featured in a range of categories.
Suites have duvets on beds, a fully stocked minibar, and personalized stationery. Penthouse Verandah and Deluxe Verandah suites have exclusive use of the private Neptune Lounge, personal concierge service, canapés before dinner on request, binoculars and umbrellas for use during the cruise, an invitation to a VIP party with the captain, and complimentary laundry, pressing, and dry-cleaning services.
All staterooms and suites are now appointed with pillow-top mattresses, 250-thread-count cotton bed linens, magnifying lighted mirrors, hair dryers, a fruit basket, and flat-panel TVs. Bathroom extras include Egyptian cotton towels, shampoo, body lotion, and bath gel, plus deluxe bathrobes to use during the cruise. Accommodations near the spa offer extras such as a yoga mat and iPod docking station.
Nine cabins on each ship are modified with ramps although doors are standard width.
Food & Drink
The formal dining room offers open seating breakfast and lunch, as well as both assigned and open seating dinner. Pinnacle Grill (reservation, cover charge) serves lunch and dinner. A casual Lido restaurant serves buffet breakfast and lunch; at dinner the Lido offers combination buffet/table service; Italian fare is served in the adjacent Canaletto Restaurant (reservation, cover charge). Poolside lunch is served at Dive In at the Terrace Grill; on Veendam the pizzeria is in the aft pool Retreat area. The Explorations Café offers specialty coffees for an extra charge and free pastries. Daily afternoon tea service is elevated to Royal Dutch High Tea once per cruise. Complimentary hors d’oeuvres are served by waiters during cocktail hour, hand-dipped chocolates are offered after dinner in the Explorer’s Lounge, and a late-night buffet and chocolate extravaganza is served in the Lido restaurant during every cruise. Room service is available 24 hours.
Entertainment
Popular before-dinner spots are the Ocean Club and Explorer’s Lounge, where servers pass through with appetizers. After dinner and a show, a movie, or concert, those bars are quiet spots for drinks and conversation. For livelier action, try Mix—where champagne, martinis, ales, and spirits are served near the piano. The late-night spot for a nightcap is still the Crow’s Nest.
Spa & Fitness
Treatments in the Greenhouse Spa include a variety of massages, body wraps, and facials, as well as acupuncture services and tooth-whitening treatments. A thermal suite with heated ceramic loungers for relaxation as well as dry saunas and steam rooms can be used by anyone for a fee or is complimentary when a spa appointment is booked.